Inner Calm Therapy
Privacy Policy
Privacy Policy
Effective: January 2025
Inner Calm Therapy is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, schedule services, or receive care. Because we are a healthcare provider, your health information is also protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, mailing address, and other contact details you provide.
Health Information (Protected Health Information or “PHI”): Medical history, treatment information, insurance details, and any other information related to your care.
Technical Information: IP address, browser type, device information, and how you interact with our website (through cookies or analytics tools).
2. How We Use Your Information
We use your information to:
Provide therapy and related services.
Schedule and confirm appointments.
Communicate with you regarding your care.
Process billing.
Improve our website and services.
Comply with legal and regulatory requirements.
3. HIPAA Privacy Practices
As a covered healthcare provider, we are required by HIPAA to:
Maintain the privacy of your Protected Health Information (PHI).
Provide you with this Notice of our legal duties and privacy practices.
Follow the terms of the current Notice of Privacy Practices.
Your Rights Under HIPAA Include:
The right to access and receive a copy of your medical records.
The right to request corrections to your records.
The right to request restrictions on certain uses or disclosures.
The right to receive an accounting of disclosures.
The right to request confidential communications.
The right to file a complaint if you believe your privacy rights have been violated.
4. Sharing and Disclosure of Information
We do not sell or rent your personal information. We may share information only as permitted by law and HIPAA, including:
With other healthcare providers involved in your care.
With your insurance company for billing/payment.
With business associates who help us run our practice (under HIPAA-compliant agreements).
When required by law, such as for public health reporting or court orders.
5. Website-Specific Privacy
Cookies & Analytics: Our website may use cookies and analytics to improve user experience. You can disable cookies in your browser.
Third-Party Services: If you use third-party links (such as online booking or telehealth platforms), their privacy policies apply.
Email & Online Forms: Please note that email and online forms may not be fully secure. Do not include sensitive health information unless using a secure portal we provide.
6. Data Security
We implement reasonable safeguards to protect your information, including administrative, physical, and technical measures. However, no system is 100% secure, and we cannot guarantee absolute security of your data transmitted online.
7. Your Choices
You may opt out of non-essential communications (such as newsletters or marketing emails).
You may update or correct your personal information by contacting us.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted here with the new effective date.
9. Contact Us
If you have questions about this Privacy Policy or our HIPAA practices, please contact:
Inner Calm Therapy, LLC
If you believe your privacy rights have been violated, you may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights at www.hhs.gov/ocr.